Everything That Matters. One Simple View.*
The Intelligence module provides a clear, structured overview of performance across your properties, bringing key metrics, guest insights and competitor analysis together in one streamlined interface.
It is designed to turn complex data into accessible, actionable insights — all within a single environment.
A Clear Overview of Performance
The Intelligence module serves as the central dashboard of Everguest Intelligence, allowing you to monitor performance without switching between modules or navigating through multiple layers of data. All information is presented in a clean, visual format that supports fast and confident decision-making.
From one screen, you can view:
- Overall performance (Everguest Intelligence Score) and ratings
- Review volume and sentiment trends
- Response performance
- Key segment scores
- Competitive positioning
One Unified Interface
The Intelligence module consolidates performance metrics, statistics and competitor benchmarking within a single, cohesive dashboard.
There is no need for separate views or fragmented workflows. Insights are logically structured and immediately accessible, ensuring clarity at every level of analysis.
Smart Tiles. Clear Insights.
Performance data is displayed through intuitive tiles that highlight the most relevant indicators at a glance.
Each tile provides:
- A clearly defined headline metric
- Visual context where applicable
- Direct access to deeper analytical layers
With a single click, you can explore trends, analyse results by property or channel, and access AI-generated summaries that explain the data in clear, straightforward language.
From Overview to Action
Whether you need a quick status check or a detailed analysis, the Intelligence module supports both operational monitoring and strategic evaluation.
You can:
- Drill down into performance trends
- Identify strengths and improvement areas
- Understand the sentiment drivers behind your scores
- Benchmark results against competitors
When insights need to be shared, exporting data is simple and efficient.
*The Intelligence module is available exclusively to EVI 360 subscribers of Everguest Intelligence.
Questions & Answers
What is the Intelligence module?
The user interface is being refreshed and simplified for EVI 360 users. The Intelligence module becomes the central dashboard, replacing the previous Management Dashboard (formerly available only to multi-property users), Home screen, and bringing together insights that were previously distributed across several modules.
Is the Intelligence module available to all Everguest Intelligence users?
No. The Intelligence module is available exclusively to EVI 360 subscribers of Everguest Intelligence. It is not available to EVI Lite subscribers.
Will the Statistics and Competitors modules still be available?
No. The standalone Statistics and Competitors modules will be discontinued.
However, no functionality or data is being removed. All statistics, analyses and competitor insights are now fully integrated into the Intelligence module and remain accessible via the relevant tiles.
What happens to the Reports module?
The Reports module will continue to operate as a separate module, and existing reports will remain unchanged. Reporting capabilities vary according to subscription type:
EVI Lite users can access five predefined templates within the Reports module and may download the Intelligence module view directly. EVI Lite users cannot create custom reports or modify template structures. Previously created custom reports will remain accessible but can no longer be edited.
EVI 360 users retain full access with editing rights to the dedicated Reports module, including the ability to create and modify custom reports. The five predefined templates are also available to them.
Are any features or data being removed?
No. The scope of available data, metrics and analyses remains exactly the same. The only change concerns how and where you access them. By clicking on an Intelligence tile, you can reach the same detailed statistics, breakdowns and insights as before — now organised within a more intuitive structure.
Where can I find competitor insights now?
Competitor performance and benchmarking are now incorporated into the Intelligence module. Simply select the Competitors tile to access rankings, comparisons and detailed competitor analysis.
Where can I find statistical data and trends?
All statistical views, charts and trend analyses are available directly within the Intelligence tiles. Each tile allows you to drill down into detailed statistics for the selected period, property or channel.
Is the Surveys module affected by this change?
No. The Surveys module remains a separate, standalone module and is not affected by the Intelligence update.