Everguest Intelligence is available in two packages: EVI Lite and EVI 360. Pricing depends on the package you select.

If you are unsure which package is the best fit for your property or properties, our team will be happy to assist you in making the right choice.

For group or chain purchases, please contact us via the form available on this page, and we will provide a tailored offer based on your specific requirements.

Everguest Intelligence is a versatile software that can assist you in many ways, from managing guest feedback to reporting and supporting executive decision-making via advanced built-in AI technologies. It's worth exploring all our features, take a look at them here: arrow_right_alt

If you're still unsure, feel free to contact our team or request a personalised software demo. This will allow you to see the features tailored to your establishment, helping you make a more confident decision about which package is right for you.
Demo booking: arrow_right_alt

Purchasing the software online directly is not currently available, but you can express your intent to purchase by filling out our Get a quote form after selecting the package you are most interested in. Once you approve your quote, our team will then issue an electronic invoice, which can be paid via a simple bank transfer. The invoice will be sent to the email address you provide.

After payment, our Success Team will get in touch with you to coordinate the software setup and support you in your very first steps.

Not right now, but you can conveniently pay via bank transfer. Once you've approved your quote, our team will issue an invoice. The invoice will be sent to you electronically at the email address you provided, and payment should be made by bank transfer to the bank account listed on the invoice.

We are delighted by your interest in Everguest Intelligence.

As the platform is fully tailored to each individual property and can only be used with property-specific settings, a trial version is not available. This ensures that our users always experience the product in a way that accurately reflects their own operations and needs.

That said, we would be happy to invite you to a free, personalised demo, where you can see the platform in action, explore its full capabilities live, and receive answers to your most important questions directly from our experts. Book a demo: arrow_right_alt

No, the good news is that we do not limit the number of users per property! The price of the software is determined by the package you choose and by the size of your establishment.

At this point, we strongly recommend you book a demo, so you can see how Everguest Intelligence empowers different user roles within hospitality. Our team will be happy to help you understand the key benefits at many levels within a company.
Demo booking: arrow_right_alt

Everguest Intelligence subscriptions are for a fixed term starting from 12 months, so you won't be able to cancel during the contract period. To ensure you choose the subscription package that best fits your establishment, we recommend taking advantage of the personalised software demo.

Demo booking: arrow_right_alt

No problem! Please contact us for detailed information about upgrade options and costs either via using the chat box within the software, or via sending our request to this email address: sales@everguest.com

We may still be able to help. Please get in touch with our experts to discuss your specific needs. We are committed to continuous improvement and enhancing existing features, so your feedback is highly valued.

Contact us or send an email to sales@everguest.com to keep in touch.

If you're interested in staying up-to-date with new features, subscribe to our newsletter: arrow_right_alt

Everguest Intelligence subscriptions are for a fixed term, but you can certainly upgrade to a higher package any time. To do so, please contact us using the chat box within the software, or via sending our request to this email address: sales@everguest.com .

Downgrading to a smaller, less expensive package is only possible once your contract has expired.

Subscribers who previously had the old EVI Lite, EVI Pro, or EVI Max packages will be moved to one of the new EVI Lite or EVI 360 packages when their annual subscription expires. Our Sales team will contact all affected subscribers directly to ensure you continue to have access to the features you need.

If you don't have access to your subscription details, or if you can't identify your package based on the feature list, please send a message to our Customer Success team via the in-app chat. Our colleagues typically respond within a few hours, and always within one working day.

Our Sales team contacts every user before their annual subscription expires to help you subscribe to the new package that is most relevant for you. If you haven't been contacted yet but would like information sooner, please send a message to our Customer Success team via the in-app chat. They will forward your request to our Sales team, who will get in touch within 1-2 days.

If you are a previous EVI Lite or EVI Pro user, you can of course upgrade to the new EVI 360 package. If you wish to downgrade from a higher package, such as the old EVI Max, to EVI Lite, this can be done when your subscription expires.

When developing our new packages, we focused on providing flexible solutions tailored to user needs, while optimising features to offer the best possible functionality. If you feel uncertain about which package to choose, please contact us, and our Sales team will help you find the most advantageous option for your hotel. Contact us